“And that’s really the secret to everything, isn’t it? To be fearless, to go out and try and grab life, no matter what it is, and not wait for good things to wander into the kitchen through the cat door.”
Jason Gay – Wall Street Journal July 22,2013
Another secret to life is helping others become more of who they really could be. The secret is leaving another person better off than when you first met them or interacted with them. Imagine what would happen if companies worked in that same manner. What would happen if every manager, every employee, every “C” level executive increased the value of everyone they interacted with? Companies would go beyond great.
Far too many businesses, organizations or entities are filled with people who trampled on rather than being built up. People are more like a resource, a mineral deposit in which we extract or exploit the value of that resource until it is gone, until there is nothing left, and then we move on. Recently I encountered a person who did the right thing in their job and then the managers in the organization decided to make life miserable for the employee so that the individual would choose leaving. The one act of courage to do the right thing was dismissed and instead of building up the person they were torn down.
This is an appeal to leaders everywhere, what are you doing to add value to the lives of others? Are you leaving them better off than you when you first met them or interacted with them?
Make that an exercise for today, improve the value of the people you meet and interact with. Then repeat each day.
1. Say thank-you, genuinely and authentically
2. Let them make a mistake and ask them what they learned
3. Give them more responsibility, show that you trust them.
4. Be open to their words – Listen.
What else can you think of that would add value to those you interact with?
What is stopping you?